Spoken English Confidence Builder Framework

 **omeshwar.com** — a website selling/offering **digital products** (such as online courses, ebooks, templates, software downloads, digital downloads, memberships, etc.).

**Important Disclaimer**
This is a general template based on common industry practices and major legal requirements as of January 2026 (including India’s **Digital Personal Data Protection Act, 2023** and DPDP Rules 2025, along with references to global standards like GDPR/CCPA where relevant for international users).

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**Privacy Policy**
**omeshwar.com**
**Last updated: January 10, 2026**

At Omeshwar (referred to as “we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, secure, and let you manage your personal information when you visit **https://omeshwar.com** (the “Website”), purchase our digital products, access online courses, download content, or use any of our services.

This Policy complies with the **Digital Personal Data Protection Act, 2023** (DPDP Act) and the DPDP Rules 2025 of India, and takes into account applicable international data protection laws for our global users.

By accessing or using the Website, you agree to the practices described in this Privacy Policy.

### 1. Information We Collect

We may collect the following categories of **personal data**:

**A. Information you provide directly**
– Name
– Email address
– Phone number (optional)
– Billing/shipping address (if physical delivery is involved)
– Payment information (handled securely by our third-party payment processors — we do **not** store full card details)
– Any information you provide when contacting us (support tickets, emails, chat)
– Course progress, quiz responses, certificates (for learning products)
– Username and password (for account creation)

**B. Information collected automatically**
– IP address
– Browser type & version
– Operating system
– Device information
– Pages visited, time spent, referral source
– Cookies, web beacons, pixels, and similar technologies (see Cookies section below)

**C. Information from third parties**
– Payment confirmation from gateways (Razorpay, Stripe, PayPal, etc.)
– Analytics data from Google Analytics, Meta Pixel, etc.
– Social login information (if you sign in via Google/Facebook)

We do **not** knowingly collect personal data of children under 18 years without verifiable parental/guardian consent as required under DPDP Act.

### 2. How We Use Your Personal Data

We process your personal data only for lawful purposes, primarily:

– To provide, maintain, and improve our digital products & services
– To process purchases, issue access/download links, and deliver digital content
– To create and manage your user account
– To send important transactional emails (order confirmation, access credentials, updates, refund notifications)
– To provide customer support and respond to your inquiries
– To send marketing communications (newsletters, promotions, new product launches) — **only with your consent**
– To analyze website usage and improve user experience
– To prevent fraud, enforce our Terms of Service, and comply with legal obligations
– For internal business purposes (accounting, auditing, security)

### 3. Legal Basis for Processing (Under DPDP Act)

We process your data on the following bases:

– **Consent** — for marketing emails, non-essential cookies, certain analytics
– **Performance of a contract** — fulfilling your purchase of digital products, providing access to courses/downloads
– **Compliance with legal obligations** — tax records, responding to government/law enforcement requests
– **Legitimate uses** permitted under DPDP Act (e.g., security, fraud prevention)

### 4. Sharing of Personal Data

We do **not** sell your personal data.

We may share data with:

– Payment gateway providers (Razorpay, Stripe, etc.)
– Email service providers (Mailchimp, SendGrid, etc.)
– Cloud hosting & storage providers (AWS, Google Cloud, DigitalOcean, etc.)
– Analytics & marketing tools (Google Analytics, Meta, Hotjar — only with consent where required)
– Legal authorities when required by law
– Successors in case of merger, acquisition, or sale of assets

All third parties are contractually obligated to protect your data and use it only for the purposes we specify.

### 5. International Data Transfers

Your data may be transferred to and processed in countries outside India (primarily USA, Singapore, EU) by our service providers. We ensure appropriate safeguards are in place as per DPDP Act requirements.

### 6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Policy, or as required by law (typically 5–7 years for financial/tax records).

After that period, we will delete or anonymize the data.

### 7. Your Rights as Data Principal (Under DPDP Act)

You have the following rights:

– Right to access your personal data
– Right to correction and erasure
– Right to withdraw consent (where processing is based on consent)
– Right to grievance redressal
– Right to nominate a person to manage your data in case of death/incapacity

To exercise any of these rights, please contact us at **privacy@omeshwar.in**.

We will respond within the time prescribed under the DPDP Act/Rules.

### 8. Cookies and Tracking Technologies

We use necessary cookies for site functionality, and optional cookies for analytics & marketing (with your consent).
You can manage preferences via our **Cookie Banner** or browser settings.

For details → see our separate **Cookie Policy** [link when you create one].

### 9. Data Security

We implement reasonable organizational, technical, and security measures to protect your personal data from unauthorized access, loss, misuse, or alteration (encryption, access controls, regular security audits, etc.).

However, no method of transmission over the Internet or electronic storage is 100% secure.

### 10. Children’s Privacy

Our Website and services are **not directed to children under 18**. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data immediately.

### 11. Changes to This Privacy Policy

We may update this Policy from time to time. The updated version will be posted here with a revised “Last updated” date. Significant changes will be notified via email or prominent notice on the Website.

### 12. Contact Us / Grievance Officer

For any privacy-related questions, complaints, or to exercise your rights:

Call us

+91 -626898079

91 + 9244206578

Email us

info@omeshwar.com

supportomeshwar@mail.co

Omeshwar
White House Bhendri, Dhamtari, Chhattisgarh,India 

We are committed to resolving your concerns. If not satisfied, you may approach the **Data Protection Board of India**.

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**Recommendation for next steps:**

1. Replace placeholders (email, name, address) with real information
2. Add your actual business name/legal entity if different from “Omeshwar”
3. Create and link a separate **Cookie Policy** and **Terms of Service**
4. Add clear links to this Privacy Policy in footer, checkout page, account creation, and consent forms
5. Implement a proper **cookie consent banner** (especially important under DPDP)
6. Get it reviewed by an Indian lawyer specializing in DPDP Act compliance

Good luck with omeshwar.com!